Frequently Asked Questions

Does Eddi M select the photos for sale on its platform?

Eddi M gives artists complete freedom to choose the prints they want to offer to their community. The prints offered are often the result of a particular crush of the artist, of a particular approach which is specific to him. We do not intervene in its selection process!

What is a limited edition?

All the works offered by Eddi M are in limited editions, which means that there are only a limited number of copies offered for sale. This limit is set by each artist. A series of prints is therefore unique, numbered, signed, certified, and referenced in a secure database.


The artwork I want is no longer available. What to do ?

All the artworks offered by Eddi M are produced in limited editions. Thus, when all the copies of an artwork are sold, no additional copies can be produced. We understand that you are disappointed but we invite you to browse the Eddi M website. Maybe another work will capture your full attention ?!



Are the artworks signed?

Eddi M supports artists who wish to get personally involved in the prints offered to their community. Indeed each print is personal and intimate, and is hand signed by the artist. Which makes them all the more unique!


What is a certificate of authenticity?

Each artwork comes with a certificate of authenticity established by Poolpix. It makes it possible to identify an artwork and the artist, and to ensure that it is an original. The certificate of authenticity describes all the characteristics of the work: title, name of the artist, numbering, dimensions, technique, printing medium, date, etc.

Eddi M certificates of authenticity are inseparable from their works. In fact, a certifying stamp is applied to both the artist's signature on the back of the work and to the certificate itself. Try to put them together, it's like a puzzle: you need the 2 pieces to be able to reconstitute the complete Eddi M stamp! This method makes it possible to secure the artworks.

What do I do if I lose the certificate of authenticity?

Please note, this certificate only exists in one copy. Take care of it and keep it preciously because in case of loss, another copy cannot be delivered to you.

We may only send you a declaration specifying who is the initial purchaser of the artwork and that there is no other certificate of authenticity with the same reference.



How are your artworks produced?

Each artwork is printed to order by a specialized and world-renowned photo printing laboratory based in Paris, France. This laboratory is notably the supplier of the biggest art exhibitions in Paris. Each artwork is inspected before shipment.

We have also selected one of the best paper media to highlight the artworks of our artists: the Canson Infinity Baryta Prestige reference. Neutral and slightly shiny, it offers remarkable density and exceptional image fineness. It is composed of acid-free alpha-cellulose and a white cotton paper base. Perfect for fine art prints !



Are the artworks framed?

All prints come unframed and are printed without a white border. Classic or whimsical frame, American box, floating, with or without master key ... you choose the frame you like!

What print size do you offer?

We have chosen 3 printing formats: 20x30cm (8x12 inches), 30x40cm (12x16 inches) and 40x50 cm (16x20 inches). Other special formats, especially large sizes, can be made on request. Send us an email and we will see with the artist what is possible!

Order / delivery information

What are the payment options available ?

To carry out transactions on the Eddi M website, we have selected the Stripe payment solution, used by millions of companies around the world. Easy to use and ultra secure, it allows you to pay for your purchases by VISA or MASTERCARD type bank card.

When will I receive my order?

Because our works are printed to order by our partner laboratory, a delay of 3 to 4 working days is necessary before it can be shipped. This delay is necessary in order to offer you very high quality prints.

Then depending on your location and your shipping option, it takes an additional time. We work with Colissimo and Chronopost carriers, renowned for the quality of their service and their fast shipping times.

In total, it takes about 1 week to 2 weeks for your order to be delivered to you.


How to track my order ?

At the time of your purchase, you will receive a confirmation email including a summary of your order and a link that allows you to track your order progress.

Can I cancel my order?

Even though every artwork is produced to order, you can change your mind. Notify us immediately so that we can stop its production and reimburse you for the sums you have paid us. 

For more information, you can consult our section Right of Withdrawal and Return.

Which country do you ship too?

We deliver to France, Europe and the whole world. Being based in France, delivery costs are free for any order on national territory.